This credit union has the worst designed anti-fraud systems.

One of their loan specialists, Sarah, was always on top of the process. Rob. A week or so later, I get an email that they've hard hit my credit (when remember, it errored so I had no idea it went through) and an email from a branch manager asking for some more info.Now, to be fair, my credit is not the best. Debit Card/ATM Cards: 800.992.3808. I think I clicked on the right hand panel and then credit card info or something and then "more credit card info" and it took me to the outside portal. The worst bank I have ever had the unfortunate pleasure of banking with. I was denied by so many places and dealerships tried taking advantage of me. (especially from a banking institution)  There has to be communication from one staff member to another. The car will be paid off nearly a year earlier due to the amount of interest saved. The best way to get in touch with us is to use the form below or call our Contact Center at 206.398.5500 or 800.334.2489 toll-free, but those aren't the only ways. Learn more. My wife researched every possible financial option to get us into a bigger car. Refer a friend to Seattle Credit Union, and you both get $25*. Well thank you Jane and Rosie along with everyone else for taking a chance on me and helping me finance my first big purchase all by myself. Worst bank I ever been with. In most places, you have to engage people not only on the phone, but in person. Now that we've purchased our home we've had nothing but issues with this bank.

There is a lot of work to do. I am so impressed with Seattle Credit Union. (Again, especially in CUSTOMER SERVICE positions) These are common sense concepts guys. But still, why make it SO hard and frustrating to pay your loan or cc with them? Shayla that works at the downtown location started out to be okay, but how I was treated by her just last week overshadows professionalism. So I shrug, figure I'll call in when I get the time. I am basically on hold for most of the day just to get to a live person. I've always had a positive experience with them. So now here comes Shayla and through a glass I tried to appeal for her for help, and not only did she not take the time to help me out, but she turned, walked away, shaking her head as if I was the problem. Business really isn't that hard to conduct, but for some in Seattle it is beyond their abilities. Sharing the benefits of a Seattle Credit Union membership with your circle is a win-win. Thank you for the feedback, Kadar. My daughter has had many problems with her account and card and they keep telling her they have fixed it but she still has problems.This bank is never available and the hardest bank to ever find anyone for help. Thanks! You have to be able to get things done effectively and efficiently, not a week later. Hi Robin, We're very sorry to hear that it sounds like you're experiencing fraudulent activity. Refer a friend to Seattle Credit Union, and you both get $25*. Consumer Loans: 855.575.9352 Review the list below to see what best meets your needs. I actually was going to start a high-yield account here, but simply because of the lack of communication and lack of knowledge provided by staff, I refuse to. Debit Cards/ATM Cards: 800.472.3272, Credit Cards: 855.609.3580 Whats acceptable here among the workforce, is not acceptable elsewhere. Which mean he never sent it out at all for it get approved. First, my member number is NEVER recognized in any system.

We were never contacted by anyone at the bank about our payments going or why they went up.

Please do not include any sensitive information, such as member numbers, account information, or social security numbers.

We ask for your patience as we are experiencing a high volume of calls. She was well informed on products and services and helped my family and our finances beyond what I imagined was possible!!
I am so impressed with Seattle Credit Union.

Mon - Fri: 8am - 6pm I had to ask for the supervisor who basically could not do anything for us and we have to wait!!! After a month of fighting with the bank they eventually gave her money back.Shortly after that the bank all of sudden wanted us to verify information that they already had for our car loan that we've had with them for the last 4 years.In April I was locked out of all of my accounts and when contacting the call center no one could tell me why or what happened to cause me to be locked out.The final straw was when we found out by accident after checking my account at the end of May that our mortgage payments had went up. Sat: 10am - 2pm, © 2020 Seattle Credit Union. I've talked to several different reps several different times at the call center and was told our cards were in the mail. Her demeanor over the phone was friendly and put me at ease while navigating through the application process for a line of credit. No monthly service charge, no minimum balance requirement, and no mandatory monthly transactions. You have to use an external website to pay your loan with them. 7/22/2020Mr.

Jane was pleasant to work with. If you have a message that requires using sensitive information (like travel requests, balance inquiries, or transfers), please send us a message within Online Banking or call us at 206.398.5500. Since 1933, Seattle Credit Union has helped our region prosper, returning profits to members in the form of lower loan rates, higher savings rates, low fees, a full-range of products and services, and knowledgeable, helpful staff. Her demeanor over the phone was friendly and put me at ease while navigating through the application process for a line of credit.She was knowledgeable and contacted me when she said she would. This was back on June 29th 2020 and I haven't heard a word from anyone from the bank. Hi Francesca, we are sorry to hear your expectations haven't recently been met. Unfortunately, we have limited abilities regarding the inquiries that show up on a credit report, as they are managed solely by the credit bureaus. Their checking account is free, pays a few bucks in dividends, and the mobile app and online banking package they use is actually super slick.

Would you please give us a call at 206-398-5500 at your earliest convenience? She literally called me en route to the dealer to let me know a requested increase in the pre-approved amount went through. Thanks again. Kanita was very friendly and helpful.Overall, it was a good experience.


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